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Supply Supervisor | DICEUS

Hoca

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Mar 22, 2024
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Concerning the position​


The Supply Supervisor leads Affiliate Supply Managers to make sure premium consumer expertise and develop technical, challenge, account, and portfolio management.

Duties and obligations​

  • Personal an working Supply group P/L to stability investments in consumer progress with working prices whereas sustaining a best-in-class NPS (Internet Promoter Rating) and attrition
  • Construct and coach a group of Affiliate Supply Managers and Undertaking Managers to guarantee supply excellence and Supply Items progress
  • Construct buyer relationships with the Government and Senior ranges
  • Works intently with the Gross sales Division on the pre-sale stage
  • Contribute to purchasers’ success, together with energetic participation with Affiliate Supply Managers at purchasers’ technique periods, QBRs (Quarterly Enterprise Critiques), and ADPs (Account Growth Plans)

Necessities​

  • Understanding how a software program improvement firm works and what enterprise fashions it has
  • MS diploma or above (MBA Fascinating)
  • 10+ years of confirmed expertise in administration
  • 5+ years of main Supply or client-facing organizations in software program outsourcing or associated industries
  • Glorious client-facing expertise
  • Report of utilizing partaking presentation and written communication expertise with senior purchasers
  • Report of creating strategic gross sales with company purchasers
  • Comfy working in a fast-paced setting and dealing with worldwide groups
  • Glorious administration of individuals and their progress
  • Expertise in taking excessive possession of offering steerage and overseeing crucial elements of the challenge: price range, scope, schedule, and high quality
  • An idea of SDLC administration and wonderful proficiency within the challenge administration trade requirements
  • Data of conventional and Agile challenge administration methodologies
  • Superior understanding of challenge administration strategies and instruments, together with primary income fashions, revenue and loss modeling, challenge pricing fashions, challenge billing procedures, price range estimation strategies, and others
  • Confirmed background in managing several types of initiatives (Fastened Value, Time and Materials, Final result-based, SLA)
  • Monitoring the IT trade traits
  • Willingness to journey
  • Enterprise-driven character
  • At the very least an Higher-Intermediate Sturdy degree of English
  • Insurance coverage, banking, and fintech expertise most popular.
 
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